Archives for December 2017

December 18, 2017 - No Comments!

Inter-Office Project Manager — Manila, Philippines

Hook & Loop designs and builds products that scale user experience into the enterprise. Collaborating with product teams and developers within Infor and partnering strategically with select Infor customers, H&L is relentlessly focused on user satisfaction and customer success. To achieve this, the team at Hook & Loop knows that design is not enough to deliver experiences that transform organizations and revolutionize the way people work. While embracing UX design best practices, H&L uncovers the contextual details of each user journey; understands business goals and market realities; and seizes the potential of emerging technologies to deliver always, only, exactly what the user needs right now.

Hook & Loop’s product team in Manila is seeking a passionate project manager with strong communication skills, the ability to deliver quality solutions on time and within scope, and a drive for organization and process. As we design and build new relationships and processes, we are building a culture of cross-team collaboration. We provide runway for success and space for exploration, the opportunity to learn from failure, and to ability to grow professionally beyond the organization.

Your primary responsibilities will be:

• Collaborate with project leads and creative team (both in Manila and NYC teams). This role requires a specialized shift overlapping both Manila and NYC working hours
• Planning and implementation of design projects, including of project scope, timelines and deliverables
• Serve as a focal point for other departments (especially development, product management and communications) on project status or other project information
• Ensure that projects are completed on time and according to requirements and expectations
• Maintains clear, up-to-date, and easily accessible libraries of product requirements, user research, charters & work plans, and delivery timelines
• Continuously monitors progress and risks and promptly acts to resolve issues, escalating if needed to Hook & Loop leadership
• Aids Leads and Managers in communicating project status, risk, and variances to leadership, other departments and across Hook & Loop teams
• Develops, maintains and communicates Project Plans and executes projects according to the developed plans
• Track project deliverables using appropriate reporting tools (such as JIRA, Roadmunk, and Slack), and processes
• Develop product knowledge base (i.e. - understanding of product differentiators, research, marketing plans, competitive knowledge, and sales training)
• During key meetings, they should capture notes, feedback, and next steps and work with leadership to process the information and prioritize activity accordingly
• Implement and own appropriate check-ins and overall review cadences that ensure the project remains on-track, owning the agenda and driving the discussion accordingly

Our ideal new colleague will bring: 


• 2-4 years of experience in project management, or similar role
• Knowledge of Lean / Agile / Scrum project management processes a plus
• Excellent spoken and written English-language skills
• Champions the goals and visions of the project and inspires team members to do great work despite setbacks and obstacles
• Communication skills with ability to engage, influence and inspire partners to drive 
collaboration and alignment
• Curiosity to know how things work, and ability to use that knowledge to make connections and find opportunities
• Understanding of tech and product development processes
• Highly organized, taking individual initiative and accountability for getting results
• Poised in the face of resistance and ambiguous, stressful situations; successfully manages uncertainty

Fill out my online form.

Equal Opportunity Employer:  The Company does not discriminate in employment opportunities or practices on the basis of race color, creed religion sex, gender, identity or expression, sexual orientation, national origin, genetics, disability, marital status, age, veteran status, protected veterans, military service obligation, citizenship status, individuals with disabilities, or any other characteristic protected by law applicable to the state in which you work.

In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at ADAAA@infor.com.

December 18, 2017 - No Comments!

Associate Product Designer, UI — Manila, Philippines

Hook & Loop designs and builds products that scale user experience into the enterprise. Collaborating with product teams and developers within Infor and partnering strategically with select Infor customers, H&L is relentlessly focused on user satisfaction and customer success. To achieve this, the team at Hook & Loop knows that design is not enough to deliver experiences that transform organizations and revolutionize the way people work. While embracing UX design best practices, H&L uncovers the contextual details of each user journey; understands business goals and market realities; and seizes the potential of emerging technologies to deliver always, only, exactly what the user needs right now.

Hook & Loop’s product team in Manila is seeking a passionate associate product designer with a demonstrated focus on the customer, strong communication skills, and the ability to deliver quality solutions. As we design and build new relationships and enterprise workflows, we are building a team of subject matter experts.

Your primary responsibilities will be:

• Coordinate with the H&L NYC team around product strategy and project priorities 

• Demonstrates an understanding of design guidelines, such as layout, typography, and visual hierarchy 

• Collaborates with product and development teams to define and implement innovative solutions for the product direction, visuals and experience 

• Conceptualizes original ideas that bring simplicity and user friendliness to complex design problems 

• Assists with design reviews and provides constructive feedback to further design iterations 

• Presents and defends designs and key milestone deliverables to peers and managers 

• Designs and delivers wireframes, user stories, and mockups optimized for a wide range of devices and interfaces 

• Analyzes end user needs; participates in usability test plans, evaluating traffic patterns, studying user feedback 

• Responsible for the creation and hand-off of design deliverables 

• Promotes Infor's design principles, best practices and standards

Our ideal new colleague will bring:

• 1-2 years of experience in product design, or similar role 

• Enthusiasm and passion for great products and services and the ability to articulate product functionality visually and verbally 

• A human-centered design approach to rapidly test and iterate on their designs 

• Excellent communication skills with ability to engage, influence and inspire partners to drive collaboration and alignment 

• Curiosity to know how things work, and ability to use that knowledge to make connections and find opportunities 

• Understanding of tech and product development processes 

• Highly organized, taking individual initiative and accountability for getting results
Associate Product Designer, UI — Manila, Philippines

Fill out my online form.

Equal Opportunity Employer:  The Company does not discriminate in employment opportunities or practices on the basis of race color, creed religion sex, gender, identity or expression, sexual orientation, national origin, genetics, disability, marital status, age, veteran status, protected veterans, military service obligation, citizenship status, individuals with disabilities, or any other characteristic protected by law applicable to the state in which you work.

In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at ADAAA@infor.com.

December 18, 2017 - No Comments!

Senior Product Designer, UX — Manila, Philippines

Hook & Loop designs and builds products that scale user experience into the enterprise. Collaborating with product teams and developers within Infor and partnering strategically with select Infor customers, H&L is relentlessly focused on user satisfaction and customer success. To achieve this, the team at Hook & Loop knows that design is not enough to deliver experiences that transform organizations and revolutionize the way people work. While embracing UX design best practices, H&L uncovers the contextual details of each user journey; understands business goals and market realities; and seizes the potential of emerging technologies to deliver always, only, exactly what the user needs right now.

Hook & Loop’s product team in Manila is seeking a passionate senior product designer with a demonstrated focus on the customer, strong communication skills, and the ability to deliver quality solutions. As we design and build new relationships and enterprise workflows, we are building a team of subject matter experts.

Your primary responsibilities will be:

• Coordinate with the H&L NYC team around product strategy and project priorities
• Collaborate with product teams in defining design needs with key members of product teams, including product managers, engineering, H&L leadership and other stakeholders
• Collaborate with the Design Systems team to validate and implement methodologies
• Leading all phases of product design from wireframes, high-fidelity asset-production through to testing and design QA
• Presenting scalable UX solutions and design deliverables, and can speak to both design best practices and technical limitations
• Implementing information architecture by preparing sitemaps and interactive prototypes illustrating navigational flows and elements
• Articulating design guidelines, such as informational and visual hierarchy, flow and layout, typography, and iconography
• Obtaining feedback on your product to iterate, drive improvements in future releases
• Updating stakeholders and reporting on customer success through internal and external product communications

Our ideal new colleague will bring:

• 4-6 years of experience in product design, or similar role
• Enthusiasm and passion for great products and services and the ability to articulate product functionality visually and verbally
• A systematic design approach to rapidly test and iterate on their designs
• Curiosity to know how things work, and ability to use that knowledge to make connections and find opportunities
• Proficiency in information architecture, multi-step and cross platform flows; considers data objects and content strategy when architecting systems
• Working knowledge on HTML and CSS
• Understanding of tech and product development processes
• Excellent communication skills with ability to engage, influence and inspire partners to drive collaboration and alignment
• Highly organized, taking individual initiative and accountability for getting results

Fill out my online form.

Equal Opportunity Employer:  The Company does not discriminate in employment opportunities or practices on the basis of race color, creed religion sex, gender, identity or expression, sexual orientation, national origin, genetics, disability, marital status, age, veteran status, protected veterans, military service obligation, citizenship status, individuals with disabilities, or any other characteristic protected by law applicable to the state in which you work.

In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at ADAAA@infor.com.

December 18, 2017 - No Comments!

QA Analyst — Manila, Philippines

Hook & Loop designs and builds products that scale user experience into the enterprise. Collaborating with product teams and developers within Infor and partnering strategically with select Infor customers, H&L is relentlessly focused on user satisfaction and customer success. To achieve this, the team at Hook & Loop knows that design is not enough to deliver experiences that transform organizations and revolutionize the way people work. While embracing UX design best practices, H&L uncovers the contextual details of each user journey; understands business goals and market realities; and seizes the potential of emerging technologies to deliver always, only, exactly what the user needs right now.

Hook & Loop’s product team in Manila is seeking a passionate QA analyst with a proven track record of successful customer engagements involving products and related solutions. As we design and build new relationships and enterprise workflows, we are building a team of subject matter experts. Our QA team is an extension of our development team, working side by side with our developers and product management to ensure the highest quality in our products.

Your primary responsibilities will be:

• Write, prepare and execute manual/automated test scripts
• Develop end to end tests for enhancements
• Perform functional verification testing
• Document, log and validate defects in our product development software using HP ALM or JIRA
• Manage and create test plans and test cases
• Help maintain a centralized test bed to regression test new releases and enhancements
• Perform cross-browser/device/OS compatibility testing
• Troubleshoot potential issues in live production environments
• Develop and extend test automation
• Participate in design discussions and code reviews, sharing and receiving constructive criticism
• Be self-motivated and disciplined, maintaining responsibility for all assigned tasks

Our ideal new colleague will bring:

• Experience with manual testing
• Experience with automation testing tools for the web (Selenium)
• Ability to generate automation scripts
• Strong command of exploratory testing and ability to surface critical defects quickly
• Familiarity of one or more modern object-oriented development languages: HTML/CSS/JS
• Strong verbal and written communication skills
• Familiarity with JIRA and other defect tracking tools
• Familiarity with accessibility testing

Fill out my online form.

Equal Opportunity Employer:  The Company does not discriminate in employment opportunities or practices on the basis of race color, creed religion sex, gender, identity or expression, sexual orientation, national origin, genetics, disability, marital status, age, veteran status, protected veterans, military service obligation, citizenship status, individuals with disabilities, or any other characteristic protected by law applicable to the state in which you work.

In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at ADAAA@infor.com.

December 18, 2017 - No Comments!

CSS/UX Developer — Manila, Philippines

Hook & Loop designs and builds products that scale user experience into the enterprise. Collaborating with product teams and developers within Infor and partnering strategically with select Infor customers, H&L is relentlessly focused on user satisfaction and customer success. To achieve this, the team at Hook & Loop knows that design is not enough to deliver experiences that transform organizations and revolutionize the way people work. While embracing UX design best practices, H&L uncovers the contextual details of each user journey; understands business goals and market realities; and seizes the potential of emerging technologies to deliver always, only, exactly what the user needs right now.

Hook & Loop’s product team in Manila is seeking a passionate CSS / UX developer with a demonstrated focus on the customer, strong communication skills, and the ability to deliver quality solutions. As we design and build new relationships and enterprise workflows, we are building a team of subject matter experts. This job is focused on HTML, CSS, JavaScript, with light backend overlap. You will collaborate with teams that include developers and non- developers to shape the functionality and user experience of mobile and desktop products for one of the largest enterprise software companies in the world.

Your primary responsibilities will be:

• Write efficient, modular code that is thoroughly tested and documented. 

• Collaborate with information architects, UX designers, and visual designers to create detailed and innovative experiences. 

• Have a passion for design and be an advocate for clean, reusable and modular styles. 

• Understand design principles and how they translate to code. 

• Be the binding glue between designers and developers. 

• Communicate cross team with designers and developers in NYC and Manila. 

• Work closely with QA engineers to perform full spectrum of functional, unit, cross- browser, and device testing. 

• Work with back-end developers to build out applications and web components. 

• Research and advocate new technologies and methodologies, and provide technical support to other team members. 

• Ability to work effectively under pressure and meet tight deadlines. 


Our ideal new colleague will bring:

• Experience with JavaScript, HTML5 and CSS3. 

• Experience with custom responsive development. 

• Experience with Node.js. 

• Experience managing Git repositories, branching strategies and merges. 

• Understanding of SVGs and SVG fallback alternatives. 

• Familiarity with usability guidelines and W3C accessibility standards

Fill out my online form.

Equal Opportunity Employer:  The Company does not discriminate in employment opportunities or practices on the basis of race color, creed religion sex, gender, identity or expression, sexual orientation, national origin, genetics, disability, marital status, age, veteran status, protected veterans, military service obligation, citizenship status, individuals with disabilities, or any other characteristic protected by law applicable to the state in which you work.

In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at ADAAA@infor.com.

December 18, 2017 - No Comments!

Senior Principal Developer — Manila, Philippines

Hook & Loop designs and builds products that scale user experience into the enterprise. Collaborating with product teams and developers within Infor and partnering strategically with select Infor customers, H&L is relentlessly focused on user satisfaction and customer success. To achieve this, the team at Hook & Loop knows that design is not enough to deliver experiences that transform organizations and revolutionize the way people work. While embracing UX design best practices, H&L uncovers the contextual details of each user journey; understands business goals and market realities; and seizes the potential of emerging technologies to deliver always, only, exactly what the user needs right now.

Hook & Loop’s product team in Manila is seeking a passionate senior principal developer with a proven track record of successful customer engagements involving products and related solutions. As we design and build new relationships and enterprise workflows, we are building a team of subject matter experts.

Your primary responsibilities will be:

• Designing new software products for robustness, low latency and scalability
• Helping multiple agile scrum teams with planning, scoping, and creation of technical solutions for the new product capabilities
• Developing Proof-of-Concept projects to validate new architectures and solutions with the goal of passing off to a product team for implementation
• Planning the refactoring and re-architecting of existing software
• Working with other architects to identify and create common reusable components
• Applying test-driven development principles and architecting testable solutions
Our ideal new colleague will bring: 

• Experience in extensive application architecture/design/coding/implementation on a large scale
• 5+ years of process leadership in Agile, Extreme, Lean or Iterative process environment
• Practical application of computer science best practices, principles, and techniques including OO / patterns for creating reusable assets and solutions

Hands on experience with the following technologies:
• Amazon web services (EC2, Elastic Beanstalk, S3, RDS, Cloud front, Cloud formation, CloudSearch, ElastiCache)
• Web Technologies: Angular, JavaScript, Node.js, HTML, JSON, CSS
• Configuration/Version Control: Subversion, JIRA, GIT, Stash
• Experience with design patterns (client- and server-side), automated documentation tools and core application architectures that can be packaged as reference solutions
• Experience working with different business process models and frameworks
• Ability to create diagrammatic technical artifacts for presentation to engineers and management
• Experience in performance tuning and optimization (client- and server-side) ability to work in a collaborative environment, ability to plan and execute work to achieve objectives with limited direction and supervision and issue and risk management skills
• Ability to partner closely with counterparts to gain a complete and accurate understanding of requirements and to set strategic direction balancing short term vs. long term needs
• Confident and comfortable with raising key technical and/or process related questions and issues and driving to quickly eliminate roadblocks and uncertainty
• Ability to mentor developers helping and them to expand their technical horizons; encourage them to think creatively to solve for business needs in increasingly efficient ways
• Proactively seek out alternatives to enhance product quality and user experience and/or streamline support processes

Fill out my online form.

Equal Opportunity Employer:  The Company does not discriminate in employment opportunities or practices on the basis of race color, creed religion sex, gender, identity or expression, sexual orientation, national origin, genetics, disability, marital status, age, veteran status, protected veterans, military service obligation, citizenship status, individuals with disabilities, or any other characteristic protected by law applicable to the state in which you work.

In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at ADAAA@infor.com.

December 11, 2017 - No Comments!

Product Manager, NYC

Hook & Loop designs and builds products that scale user experience into the enterprise. Collaborating with product teams and developers within Infor and partnering strategically with select Infor customers, H&L is relentlessly focused on user satisfaction and customer success. To achieve this, the team at Hook & Loop knows that design is not enough to deliver experiences that transform organizations and revolutionize the way people work. While embracing UX design best practices, H&L uncovers the contextual details of each user journey; understands business goals and market realities; and seizes the potential of emerging technologies to deliver always, only, exactly what the user needs right now.

Hook & Loop’s mobile product team is seeking a passionate product manager with a demonstrated focus on the customer, strong communication skills, and the ability to provide clarity and direction across teams. As we design and build new business applications, we are building a team of makers. We provide a runway for success and space for exploration, the opportunity to learn from failure, and to the ability to grow professionally beyond the organization.

Your primary responsibilities will be:
• Establishing a differentiated product strategy based on market understanding, user feedback, and corporate strategy
• Partnering with H&L leadership, stakeholders, customers and users to bring your solutions to market
• Defining the product roadmap and prioritize features, scope, and functionality
• Shepherding your product through the development process, advocating to achieve the best outcomes for the business and ensuring customer success
• Leading the partnership with engineering and product design to define user stories, guide product definition and design
• Launching and managing the product and features upon release; recognize issues quickly, manage and mitigate risks
• Obtaining feedback on your product to iterate, drive improvements in future releases, and lead testing
• Updating stakeholders and reporting on customer success through internal and external product communications

Our ideal new colleague will bring:
• 1–3 years of experience in user experience design, product engineering, or user research AND 1 – 3 years of experience product management, or similar role
• Enthusiasm and passion for great products and services and the ability to articulate product functionality visually and verbally
• Understanding of tech and product development processes, known as a business person who can speak both tech and business languages
• Excellent communication skills with ability to engage, influence and inspire partners to drive collaboration and alignment
• Curiosity to know how things work, and ability to use that knowledge to make connections and find opportunities
• Aptitude in identifying key questions, make detailed product decisions and determine impacts

Fill out my online form.

Equal Opportunity Employer:  The Company does not discriminate in employment opportunities or practices on the basis of race color, creed religion sex, gender, identity or expression, sexual orientation, national origin, genetics, disability, marital status, age, veteran status, protected veterans, military service obligation, citizenship status, individuals with disabilities, or any other characteristic protected by law applicable to the state in which you work.

In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at ADAAA@infor.com.

December 11, 2017 - No Comments!

Product Designer, NYC

Hook & Loop designs and builds products that scale user experience into the enterprise. Collaborating with product teams and developers within Infor and partnering strategically with select Infor customers, H&L is relentlessly focused on user satisfaction and customer success. To achieve this, the team at Hook & Loop knows that design is not enough to deliver experiences that transform organizations and revolutionize the way people work. While embracing UX design best practices, H&L uncovers the contextual details of each user journey; understands business goals and market realities; and seizes the potential of emerging technologies to deliver always, only, exactly what the user needs right now.

Hook & Loop’s mobile product team is seeking a passionate product designer with a demonstrated focus on the customer, strong communication skills, and the ability to deliver rapidly. As we design and build new business applications, we are building a team of makers. We provide runway for success and space for exploration, the opportunity to learn from failure, and the ability to grow professionally beyond the organization.

Your primary responsibilities will be:
• Collaboratively defining design strategy with key members of product teams, including product managers, engineering, H&L leadership and other stakeholders
• Leading all phases of product design from discovery research to strategy workshops, asset-production through to measuring success of released products and features
• Presenting project plans and design deliverables, and can speak to design best practices in non­-technical terms
• Conceptualizing original ideas that bring simplicity and user friendliness to complex design problems
• Implementing information architecture by preparing sitemaps and interactive prototypes illustrating navigational flows and elements
• Articulating design guidelines, such as informational and visual hierarchy, flow and layout, typography, and iconography
• Obtaining feedback on your product to iterate, drive improvements in future releases
• Updating stakeholders and reporting on customer success through internal and external product communications

Our ideal new colleague will bring:
• 4 – 6 years of experience in product design, or similar role
• Enthusiasm and passion for great products and services and the ability to articulate product functionality visually and verbally
• Demonstrated focus on end user needs via usability test plans, evaluation of traffic patterns, analysis of user feedback
• A human-¬centered design approach to rapidly test and iterate on their designs
• Proficiency in information architecture, multi-¬step and cross¬ platform flows; considers data objects and content strategy when architecting systems
• Excellent communication skills with ability to engage, influence and inspire partners to drive collaboration and alignment
• Curiosity to know how things work, and ability to use that knowledge to make connections and find opportunities
• Understanding of tech and product development processes
• Highly organized, taking individual initiative and accountability for getting results

Fill out my online form.

Equal Opportunity Employer:  The Company does not discriminate in employment opportunities or practices on the basis of race color, creed religion sex, gender, identity or expression, sexual orientation, national origin, genetics, disability, marital status, age, veteran status, protected veterans, military service obligation, citizenship status, individuals with disabilities, or any other characteristic protected by law applicable to the state in which you work.

In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at ADAAA@infor.com.

December 11, 2017 - No Comments!

Senior Program Manager, NYC

The Senior Program Manager is responsible for strategizing, prioritizing and maximizing the impact of technical, business and educational activities, including but not limited to:

• Defining and operationalizing the H&L business model and articulating, tracking and reporting its impact for Infor.
• Developing the mobile feature/functionality rubric across CloudSuites to identify maximum impact and optimized ROI on H&L design and development efforts for mobility solutions
• Developing, versioning and program managing a cohesive set of Experience-led Demo Environment “Golden Images”, in conjunction with key Infor product team stakeholders, with the goal of replacing Infor’s current GDE Demo environments and process and thereby increasing Infor’s potential to win deals.
• Evangelizing the Innovation Track agility among Infor developers, within Infor product teams, and beyond
• Creating content and curriculum that support and promote H&L’s POV, converting Inforians, customers, and potential customers
• Operationalizing student innovation projects at H&L to provide benefit to the students, Infor and the H&L, and manage the Fashion Institute of Technology and H&L/Infor relationship

The Senior Program Manager will work with the other members of the leadership team to help establish and execute a method/process that enables Hook & Loop to calibrate and articulate the business impact of Hook & Loop’s design-thinking/UX and help demonstrate the ROI for Infor.

The Senior Program Manager, working with the Director of Development and Director of Product, will help guide the H&L team through the Infor product suites, helping to identify opportunities, build and maintain strategic partnerships, and to maximize the impact of H&L’s effort.

The Senior Program Manager is responsible for supporting educational efforts around Hook & Loop’s business model (process, product, impact on Infor and its customers), its point of view, strategy, and thought-leadership around CX, encompassing UX, mobility and agility in the enterprise.

The Senior Program Manager is one of the faces of the organization and is accountable for driving not only awareness and understanding but also appreciation of and passion about customer experience to increase adoption of Hook & Loop’s methodology and its services, assets, and products.

The Senior Program Manager will be responsible also for internal and external relationships and activities that help cultivate and develop experience-led skills (evangelizing and education about design-thinking, creative problem solving, contextual journey mapping, etc.) at Infor to create an organization-wide design culture and among members of the emerging workforce and that will provide Hook & Loop and Infor with access to next-gen user insights to help the organization evolve its UX strategy and products.

The Senior Program Manager, Hook & Loop, fills a cross-specialty role within the organization. The Senior Program Manager, reports to the Sr. Director, Communications, but will work closely with the Product and Development Directors, the Operations and Comms teams, and Infor customers and external partners to drive to successful completion of projects.

EDUCATIONAL/SKILL/EXPERIENCE REQUIREMENTS:

• Masters in Technology related field or an MBA is desirable but experience with proven results is more important
• Track recorded of creating content that is informative and persuasive
• Experience in the enterprise software industry with an understanding of the requirements and challenges of designing and developing mobile applications
• Excellent communication skills
• Entrepreneurial spirited, collaborative, persuasive creative problem-solver

Minimum Qualifications:
• 10+ years of related job experience

Preferred Qualifications:
• Self-motivated and -monitoring
• Eager to contribute
• Willingness to search out and identify opportunities for the organization
• Awareness to engage the functional area within H&L for visibility, efficiency and impact
• Ability to present internally and externally, create content (presentations, white papers, curriculum, etc.)

Fill out my online form.

Equal Opportunity Employer:  The Company does not discriminate in employment opportunities or practices on the basis of race color, creed religion sex, gender, identity or expression, sexual orientation, national origin, genetics, disability, marital status, age, veteran status, protected veterans, military service obligation, citizenship status, individuals with disabilities, or any other characteristic protected by law applicable to the state in which you work.

In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at ADAAA@infor.com.

December 11, 2017 - No Comments!

Senior Writer-Generalist, NYC

As a member of the Hook & Loop Communications team, the Senior Writer – Generalist works closely with the Associate Creative Director (ACD) and the Senior Director of Communications (DC) to identify, prioritize and execute content for and about Hook & Loop and its products and processes. The Senior Writer works across channels, demonstrating superior writing and editing and an understanding of best practices by channel.

• Working with the DC, the ACD and other Comms team members to build and evolve the H&L content strategy for the organization as a whole and for individual projects
• Understand, monitor, and execute against best practices in each channel: print, web, social, email, marketing and advertising collateral, video
• Understand the business objectives and competitive set and formulate how messaging can be crafted based on context, white space and H&L’s/Infor’s POV to differentiate H&L and Infor.
• Edit and proofread work, your own and others
• Participate in ideation, brainstorming and strategy sessions as requested and guide them in creative, yet productive directions
• Meet deadlines; communicate in advance inability to meet deadlines and/or other concerns; track time against allocations on a weekly basis; do what is needed to deliver

Strategize, ideate, prioritize, research, write, and repurpose copy/content as needed for:

• Product pages for Infor.com and HookandLoopNYC.com
• Additional content for Infor.com and HookandLoopNYC.com
• Case studies (written and video)
• White papers and other thought leadership collateral
• In-App content for H&L created solutions
• Presentations
• Blog posts (including some ghostwritten on behalf of H&L leadership)
• Infographics
• Positioning documents
• Video scripts
• Social media
• Organizational manuals and other documents
• Event signage and collateral

ESSENTIAL FUNCTIONS:
Content creation 65%
Ideation/research 25%
Meetings/Admin 10%

EDUCATIONAL/SKILL/EXPERIENCE REQUIREMENTS:
• Bachelor’s Degree in Journalism, Marketing, Technology
• Excellent communication skills
• Excellent attention to detail required
• Ability to manage multiple project concurrently and prioritize workload to meet deadlines
• Experience with/understanding of mobile applications

Minimum Qualifications:
• 5-7+ years of related job experience

Preferred Qualifications:
• Strong editing experience
• Great organizational skills
• Familiarity with Microsoft Office applications and project management
• Self motivated and monitoring
• Eager to contribute

PHYSICAL REQUIREMENTS:
• General office environment
• No special physical demands
• Some stress may occur at times
• Ability to work across multiple time zones (requires some meetings before/after regular business hours to accommodate)

Fill out my online form.

Equal Opportunity Employer:  The Company does not discriminate in employment opportunities or practices on the basis of race color, creed religion sex, gender, identity or expression, sexual orientation, national origin, genetics, disability, marital status, age, veteran status, protected veterans, military service obligation, citizenship status, individuals with disabilities, or any other characteristic protected by law applicable to the state in which you work.

In compliance with the ADA Amendments Act (ADAAA), should you have a disability and would like to request an accommodation in order to apply for a currently open position with Infor, please call (678) 319-8000 or email us at ADAAA@infor.com.